Loading... Please wait...

Terms and Policies

Terms and Policies

Copyright and Trademark Notice by
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Credit Cards by Swords and Weapons
We accept the following credit cards: Visa, MasterCard, Amex and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order.

PayPal

We accept payment via PayPal.

Links by
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.


Money Orders, Cashier’s Checks, Company Checks, & Personal Checks by
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

To order by mail, you must first know the total costs for your order. The best way to do this is to put everything into your shopping cart that you want to purchase by mail. In your cart you will find a shipping calculator. Simply input your zip code and choose your shipping method and it will give you the shipping costs and a total. This is the amount you need to send us.

ALL Money orders and checks must be in U.S. dollars and made out to SWORDSANDWEAPONS.NET


Other Conditions by
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.


Out-of-Stock Products by Swords and Weapons
We have an inventory system that all but makes sure you cannot order a product that is out of stock. If an item on our site is out of stock, you may add your name to our waiting list on the product's page. If for some reason the item you order is out of stock due to our system being off, we will notify you quickly so that you can modify, cancel or choose to wait for the out of stock product.


Privacy by Swords and Weapons
Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose to Provide

Registration/Purchase Information

You will provide us information about yourself, your firm or company, and your practices when you register to be a member of Swordsandweapons.net, register for certain services, register for email newsletters and alerts, or purchase items through our site. You may also provide additional comments on how you see Swordsandweapons.net servicing your needs and interests.

Email Information.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

2. Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. We, our advertisers and ad serving companies may also use small pieces of code called "web beacons" or "clear gifs" to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You have the opportunity to opt in, or opt out of specific types of communications in our member center. You have the opportunity to opt-out any time you receive an email from us by using the link provided at the bottom of the email communication. You also may notify us at any time if you do not wish to receive these offers by contacting us.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How Do We Use Information We Collect from Cookies?

As you shop on our Web site, the site uses its cookies to differentiate you from other shoppers so your shopping cart is only available to you. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties

We will never sell or share ANY of your information, whether given to us by you or aquired by the use of our site, to anyone EVER.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You have the opportunity to notify us of your desire not to receive these offers by contacting us.

How Do We Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL and 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact us if you have any questions or concerns.

How Can You Access and Correct Your Information?

You can update your registration information online on our account center page. You may also request access to all your personally identifiable information that we collect online and maintain in our database by contacting us.

Certain Disclosures

We may disclosure your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; or (c) act under circumstances to protect the safety of users of the Site, us, or third parties.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.



Returns by
We have a 30 day return policy. If you do not like your product, you may return it to us within 30 days. You may choose to exchange your item for a different item, the same item, or you may choose to be refunded (minus any shipping charges) . At no time will shipping charges be refunded for any reason. If you want a cash refund or charges put back on your credit card, there will be a 10% restocking fee. Please allow 2-3 weeks for the charges to return on your statement. If you need to return an item that was received damaged, please contact us within 1-3 days for further assistance. Any wholesale or discounted status used at the time of purchase can only be issued store credit, No exceptions.
At no time will we accept a return of used merchandise.
To start the return process, please follow the directions below. These directions MUST be followed to ensure your item(s) reach us. We will not be responsible for items sent back without without following directions. Any "refused" shipment will be subject to the restocking fee.

A loose saya or tsuba is not considered to be a "defect" and is considered to be regular maintenance. If your saya or tsuba becomes loose, please contact us and we will walk you through the proper way to get your saya or tsuba tight as new.

You must also understand that the less expensive the item, the more apt it is to come with minute defects. This is to be expected in buying very inexpensive swords and daggers and will not warrant us to pay return shipping charges. You may return the item if you are not happy with its looks, but you will be subject to our standard return policy.

Return directions:
1. Package your item(s) back in their original packaging. Everything that you recieved with any given item you are returning MUST be included in the return. (Box, packing materials, stands etc) We package items well for shipment to our customers and we hope you will do the same. Do not send an item back in just its original packaging. Use a new outer carton to ship the items back. Please write your order number on the outside of the box.

2. Include a note explaining exactly what you would like us to do with your item. You can receive store credit (which can be used anytime), you can choose a refund minus any shipping charges and restocking fee, or you can choose to exchange your item for anything on our site. If you choose an exchange, please include the item number as well as the price and credit card info if the item is more expensive than the items being returned. If the item is less, we will credit the remainder to the card used for the order. New shipping charges will be incurred for any exchange and they will be paid by the customer.

3. Send the items back to us via UPS. Make sure to insure your shipment as we will not be responsible for loss or damage during shipping. Send all items to:

Swords and weapons
360 Kidder street Suite 1
Wilkes Barre, PA 18702

4. When we receive your return please allow up to a week for processing. You may contact us at any time to find out the status of your return.





Shipping Policy by Swords and Weapons
We work to ship your items as fast as possible. We realize that quick shipping and receiving is as important to you as price and customer service. Most in stock items will be shipped the same day if you get your order in before our daily pickup. Our daily pickup comes at 4pm Est. UPS does not pickup or deliver on weekends. If you need something for a Saturday delivery, please call us. All of our shipments go out with full insurance and signature required for delivery. You may request no signature by putting this in the comments section of your order. You may place your order with 3 day select, 2nd day air, and next day air for faster delivery. For time sensitive shipments please call us. When an order is shipped by us, you will automatically receive an email with tracking information. We ship only through UPS.

For shipping times in the United States, please refer to the map below:

upsmap.gif


Swords and Weapons Shipping Times
For instance, if you live in NY, UPS Ground shipping transit time would be one day, OH would be 2 days, and California would be 4-5 days but will be delivered sooner if you choose Next day air, 2nd day air, or 3 day select during checkout.

Legalities: You alone are responsible for making sure that the products shipped to your country and/or city are legal for import and agree to pay all duties and taxes that arise from the import of such goods. Since we only ship via UPS, import fees can be substantial as they are based on the price of your order total and UPS brokerage fees. We will not be held responsible for customs seizures.

Most orders will go out within 24 hours but may be delayed due to unforseen circumstances. Please make sure to order early to avoid time related problems with your shipment. We will not give you a refund if your order did not arrive on the time you or we estimated. You will be subject to the standard returns policy. Sometimes your order will contain two or more packages. Our shipping is estimated at weight value and most of the time is correct. If your actual shipping price is higher than shown, we reserve the right to charge your card for the extra shipping amount. If the extra charges are higher than five dollars, we will contact you before charging your card.


Taxes by
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Pennsylvania. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.


Typographical Errors by
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price

News

newsletter

Connect with us

TwitterFacebook